Warranties

Terms and Conditions

Please see complete VCE Furniture Warranty details

 

Dear VIP Customer.

Due to significant inflationary pressures affecting raw materials and transportation, Virginia Correctional Enterprises (VCE) requires a 50% deposit on all projects exceeding $500,000.

The remaining balance will continue to follow standard VCE payment terms. Please note that split orders intended to circumvent the $500,000 threshold will not be accepted.

We sincerely appreciate your understanding and continued support of VCE’s critical mission.

To see how your purchases directly impact the lives of fellow Virginians, please visit:

facebook.com/VCEStories
youtube.com/@virginiacorrectionalenterp4982/shorts
instagram.com/vcestories

 

 

Order Changes & Cancellations

Once an order has been assigned a reference number, requested changes are subject to feasibility. Orders involving non-standard fabrics or finishes cannot be canceled once production has begun.

Print Services/Embroidery/Silk Screen/Embellishments/Promotional Items

Customized products (e.g., printed, embroidered, silkscreened, or embellished items) are non-returnable. Orders canceled after blank products have been procured may be subject to restocking fees and return shipping charges. For any post-delivery concerns, please contact VCE Specialty Sales as soon as possible.

Safety Barriers

VCE safety barriers are designed for compatibility with a range of panel systems. Our warranty covers only the safety barrier components, and does not extend to third-party systems or products they attach to. Misuse or improper application is not considered a defect and is not covered under warranty.

Thank you all so much! I received the padfolios already!  They look amazing!  The Healing Environment Ambassadors are going to love them!