How do I submit a Release Request?

Release (waiver) Requests may be submitted for review with the proper documentation (Detailed description of the item, a valid quote or actual cost, and any additional documentation as required by § 53.1-48. Requests are typically reviewed within 72 hours (3 business days) from the time of submission.

To get more information or to submit a request, visit https://www.govce.net/index.php/release-request

 

What types of goods and services does Virginia Correctional Enterprises offer?

VCE offers a wide selection of products and services, to include the following…

Products Furniture/Residential Life/Accessories Modular Office Systems Silkscreen/Embroidery/Promotional Institutional Apparel Footwear Drug Test Kits Parks and Recreation Janitorial Printing/Signage Ink & Toner Cartridges

Services Design Document Management License Plates Prescription Eyewear

 

What is VCE’s mission?

VCE’s mission is to strengthen future employment opportunities and marketable skills for inmate workers through on-the-job training and work development programs, supported by the production and delivery of quality products and services to our customers. VCE workforce development programs are voluntary, inmate workers apply, interview and are accepted into a program based on a predetermined set of criteria for each program.

For more information on the benefits to VCE customers and the citizens of the Commonwealth of Virginia, visit https://www.govce.net/index.php/about-vce.

 

I want to learn more about VCE’s Re-Entry Programs

Participants in Virginia Correctional Enterprises (VCE) programs demonstrate lower recidivism rates compared to the state's overall rate, along with a high rate of job attainment upon release. These encouraging findings highlight the positive impact VCE participation can have on successful reentry by fostering job skills, promoting employment stability, and reducing the likelihood of reoffending.

For more information on the benefits to VCE’s Re-Entry Programs, visit https://www.govce.net/index.php/re-entry-program.

 

What are some of the programs that is offered within VCE?

Furniture Making Graphic Communications and Print Production Optical Lens Technology Document Conversion

Silkscreen and Embroidery CAD Ink & Toner Re-Entry

 

For more information on the benefits to VCE’s Re-Entry Programs, visit https://www.govce.net/index.php/re-entry-program.

 

Does VCE recycle used ink & toner cartridges?

Yes! Approximately 1.3 billion inkjet cartridges are used around the world annually and less than 30 percent are currently being recycled. VCE is helping the environment one cartridge at a time.

To submit a request to recycle your used cartridges, visit https://www.vceink.net/ink/how-recyclerecycling-facts.

 

How can I order from VCE?

Items can be ordered directly on both of VCE’s websites at https://www.govce.net and https://www.vceink.net. If you are required to purchase through eVA (Virginia’s Marketplace), you may access VCE’s punchout catalogs at https://eva.virginia.gov.

 

Is every item/style/fabric that VCE offers pictured on the website?

VCE does offer additional options not pictured on the website - please contact your VCE sales/design representative for a personalized quote.

 

Who can order from VCE?

Virginia Government Agencies
   Virginia Universities and Colleges
   Virginia Community Colleges
   Virginia Municipalities and Counties
   Virginia Municipal Jails
   Virginia State Hospitals and Museums
   Virginia Non-Profit Organizations
   Virginia Public Schools
   Virginia First Responder Organizations

 

Where can I find information on troubleshooting printer cartridge issues?

Find solutions to common printing issues at https://www.vceink.net/ink/troubleshooting

 

Does VCE carry a particular printer/toner cartridge?

VCE carries 300+ printer/toner cartridges that are compatible with the following printers… Brother, Canon, Hewlett Packard, Epson, and Xerox. You can find a specific item by searching by either Cartridge or Printer.

 

How long does it take to have items delivered after purchase?

That depends on what is purchased. While custom order items, such as office furniture are built once ordered, it may take up to 45 days to ship from VCE’s facilities. However, items such as Ink & Toner cartridges, Drug Test Kits, and Janitorial Supplies, ship much quicker, typically within seven (7) days. VCE also offers preconfigured items that are ready to ship. These QuickShip items are delivered within ten (10) business days. For more information, visit https://www.govce.net/Product_list/quickship.

 

What is the PrintArray?

PrintArray offers some of the lowest cost per page printing available with outstanding quality, by replacing individual ink cartridges with much larger bladders of ink, increasing the print yield many times over. For more information, visit https://www.vceink.net/ink/printarray and https://www.youtube.com/watch?v=I03uTMtLVrk.

 

I have a question. How can I contact VCE?

VCE Sales/Design and Customer Service team contacts can be found on the Contact Us page at https://www.govce.net/contact-us.

 

Does VCE have any social media accounts I can follow?

Yes, VCE regularly showcases new products, services, and inmate success stories on the following social media platforms.

Facebook - https://www.facebook.com/VCEStories

YouTube - https://www.youtube.com/channel/UCDLb2SThYuTZVFkckxeA2fA

Instagram - https://www.instagram.com/vcestories/

 

What is the VCE Ink & Toner Release Request Process?

For information on the release process, visit https://www.youtube.com/watch?v=kC1IuFf9cG4.

 

Does VCE offer custom printing on items?

Yes. VCE can silkscreen or embroider your organization’s logo or other artwork onto a wide variety of items, such as apparel (shirts, jackets, hats, etc.), bags, mugs/tumblers, banners, and so much more!

For more information, visit https://www.govce.net/index.php/silk-screen-embroidery-swag.