Warranties VCE

VCE Renewable Printer Cartridges Warranty - Equivalent to OEM Cartridge Warranties

VCE will replace any failed cartridge free of charge within one year of the cartridge ship date. If the cartridge fails and damages the printer, VCE will pay to repair or replace the printer. All warranty claims are subject to verification by VCE staff.

 

VCE Ink & Toner Cartridge Return Policy

You may return unopened packages or partial packages (unopened cartridges only), for up to 30 days after the date of purchase. This is separate from the cartridge warranty.

Please contact VCE with the reason for the return, the quantity of unopened cartridges to be returned, and the order number the cartridges are associated with. An address will be provided for you to mail the cartridges to (if open cartridges are included in the return package the entire return package may be subject to disposal and zero refunds). A 15% restocking/cancellation fee will apply.

 

VCE has consistently delivered high-quality printing for our Annual Report publication, with excellent photo reproduction and high accuracy. Our Annual Report has won Association for Conservation Information awards in 2024 and 2025, and we appreciate the quality printing service that VCE provides that helps us produce an award-winning publication.